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FAQ

Reading rooms are open since February 15, 2021

  • There is a FFP2 mask obligation in all circulation areas (at all information and circulation desks, stairs, the way to the sanitary facilities, etc.). Also when sitting and studying in the library or the reading rooms it is strongly recommended to wear the mask.
  • Please observe the usual hygiene rules (distance, sneezing etiquette, hand hygiene).
  • The reading rooms are open again since February 15, 2021.
  • Online Seat booking is possible again since Friday, 12 February 2021, 12:00 h.

For more information and FAQs on Covid-19 measures at the University of Graz, click here.

 

General information

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Which locations of the University of Graz Library are currently accessible?

Since Monday, 15.02.2021, all locations of the University of Graz library are open again. Seat booking is possible since Friday, 12.02.2021, 12:00 h. Please note the opening hours and hygiene regulations applicable on site.

In order to comply with the Covid-19 regulations of the university, a seat booking system has been introduced at the University of Graz Library on September 28th, 2020. Since then, it has been necessary to present a previously booked ticket (electronic or paper form) at the locations listed below.

  • Main library
  • RESOWI library
  • Theology Library
  • Library Centre Wall
  • German Studies Library
  • History Library
  • Geography Library
  • English/American Studies Library
  • Mathematics Library

There is no seat booking at departmental libraries. If you need holdings from a departmental library, please contact the respective institute. You can find a list of all departmental libraries here.

 

Where can I find the current opening hours?

The current opening hours of all library locations can be found here.

 

Which courses of the University Library can I currently take?

In summer semester 2021, the University Library offers online workshops for unikat (also in English), databases and literature management with Citavi (German only). There will also be workshops organized by the Publication Services. You can find the current course offer in our events and in UNIGRAZonline under "Courses offered by the Library".

You can find course materials here (German only).

In addition, we offer online tutorials which are continuously updated (German only).

 

What are the current hygiene regulations to be observed when entering the premises of the University of Graz Library?

The Covid-19 traffic light of the university is currently set to red. Therefore, please observe the following measures:

  • There is a FFP2 mask obligation on all traffic routes and in all circulation areas (at all information and circulation desks, stairs, the way to the sanitary facilities, etc.). Also when sitting and studying in the library or the reading rooms it is strongly recommended to wear the mask.
  • Please observe the usual hygiene rules (distance, sneezing etiquette, hand hygiene).

 

Lending, interlibrary loan and using library holdings

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Are the circulation/interlibrary loan desks accessible without booking a seat?

Yes, you can access the circulation and interlibrary loan desks without booking a seat, subject to the Covid-19 measures.

 

How can I currently use the open access collections available on the shelves in the main library (course reserves, newspapers, journals and other open access holdings)?

For contact tracing reasons, the booking of any seat is necessary for this purpose.

Items that cannot be borrowed can be used on site. Holdings from the course reserves can also be used on site.

 

How can I use the textbook collection at the main library?

If you need books from the main library's textbook collection, you need to fill out a form when you enter the library for contact tracing purposes. It is not necessary to book a seat.

You can borrow the books at the self-checkout in the textbook collection.

 

 

How can I currently borrow books from the faculty and branch libraries?

If you wish to borrow books from faculty or branch libraries, you have to sign a list when entering the library for contact tracing reasons. It is not necessary to book a seat.

 

How can I currently use the holdings of departmental libraries?

For information on the departmental libraries, please contact the respective institute. An overview of the departmental libraries can be found here.

 

Overdue fees

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How can I pay outstanding overdue fees?

You can pay outstanding overdue fees at the automatic pay station in the entrance hall of the main library during opening hours in compliance with the Covid-19 measures.

 

Reading rooms and study areas

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Are reading rooms and study areas currently available at the University Library?

From Monday, 15.02.2021, all locations of the University of Graz library will be open again. Seat booking will be possible from Friday, 12.02.2021, 12:00 h. Please note the opening hours and hygiene regulations applicable on site.

Since September 28th, 2020, however, it has been necessary to show a previously booked ticket (electronic or hard copy) to use the reading rooms or study areas at the locations listed below.

  • Main library
  • RESOWI library
  • Theology Library
  • Library Centre Wall
  • German Studies Library
  • History Library
  • Geography Library
  • English/American Studies Library
  • Mathematics Library

There is no seat booking at departmental libraries. If you need holdings from a departmental library, please contact the respective institute. You find a list of all departmental libraries here.

 

Can I print/scan/copy at the University Library at the moment?

Yes, multifunctional devices and book scanners are available as usual. For contact tracing reasons, however, it is necessary to book any seat.

Please observe the hygiene regulations and use the available disinfectant dispensers to clean the surfaces.

 

Is the 24/7 study zone open?

No, the 24/7 study zone is closed until further notice. Currently, the university's Covid test line is located in these premises.

 

Can I currently book group rooms at the Main Library?

No, in order to comply with the Covid-19 regulations of the university, it is not possible to book a group room at the Main Library at the moment.

 

Seat booking

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Why is it necessary to book a seat at the University library?

Due to the valid hygiene and distance regulations because of Covid-19, seats at the locations of the University of Graz Library are currently only available to a limited extent. For this reason, seats have to be booked online in advance.

Booking a seat also helps you to plan your stay at the University Library, as you can be sure in advance that you will get a study or work place at the desired location. In addition, the Covid-19 regulations of the university are thus implemented.

 

How can I book a seat at the University Library?

Seats are booked online via a booking system.

First click on the desired location in the booking system and select the desired time slot. Then you can choose from the various types of seating (e.g. PC workstation, workstation with table). There you can also see how many seats are still available in the desired time slot.

Different seating categories can be booked depending on the floor and can be freely selected within the seating category on site. At the main library and RESOWI library there are seating plans with numbered seats, which can be booked individually.

After successful booking you will receive a booking confirmation. It contains a ticket with a QR code, which we ask you to present (electronic or paper form) when entering the respective library location.

 

How many days in advance can I book a seat?

The booking system allows you to make reservations up to 7 days in advance.

 

For which time slots can I book a seat?

The time slots depend on the opening hours of the individual library locations. You can see the time slots in the booking system after selecting the respective library location. At the main library, for example, there are two time slots at the moment, one in the morning from 08:30 a.m. to 13:15 p.m., one in the afternoon from 13:15 p.m. to 18:00 p.m.

 

Is it possible to book several time slots per day?

Yes, it is possible to book several slots per day.

If you do not need a booked time slot after all, we ask you to cancel your booking so that other people can have the chance to learn or work at the library. Cancellation is also possible at any time within the booked time slot if the ticket has not yet been scanned.

 

What types of seats can I book?

Seats depend on the conditions at the various library locations. You can see the different types of seats in the booking system after selecting the respective library location and the desired time slot. There you can also see how many seats are still available during the desired time slot.

For example, PC workstations, seats with a table and seats without a table are available.

 

Can I book several seats?

No, this is not possible. You can only book one seat per time slot.

 

At which library locations is it necessary to book a seat?

Seat reservations are necessary at the following library locations:

  • Main library
  • RESOWI library
  • Theology Library
  • Library Centre Wall
  • German Studies Library
  • History Library
  • Geography Library
  • English/American Studies Library
  • Mathematics Library

There is no seat booking at departmental libraries. However, please note the local measures for contact tracing.

 

How do I get to my booked seat?

Please note that due to the current Covid-19 security measures at the different locations of the University of Graz library, access to the reading areas is controlled.

In order to enter the respective library, you have to present a valid booking confirmation in the entrance area. This confirmation will be sent to the e-mail address you provided when booking your seat. It contains a QR code which is checked and scanned. You can present the QR code in printed or electronic form.

 

Do I have to be at the library on time at the beginning of my time slot?

No, you can come to the University Library at any time within the booked time slot.

However, if you do not need a time slot after all, we ask you to cancel your booking so that other people can have the chance to learn or work. Cancellation is also possible within the booked time window if the ticket has not yet been scanned.

 

How do I choose my seat?

You can choose the type of seating according to your needs and the number of seats still available.

First click on the desired location in the booking system and select the desired time slot. Then you can choose from the various types of seating (e.g. PC workstation, seat with table). There you can also see how many seats are still available in the desired time slot.

Different seating categories can be booked depending on the floor and can be freely selected within the seating category on site.  At the main library and the RESOWI faculty library there are seating plans with numbered seats, which can be booked individually.

 

How can I use the information desk of the main library (3rd floor)?

You have to book a half-hour window via the booking system. However, you can also contact the information desk during opening hours by e-mail to ub.auskunft@uni-graz.at or by phone at +43 (0) 316/380 - 3118.

 

Can I cancel my seat booking?

Yes, you can cancel your seat booking before or within the booked time slot, as long as the ticket has not been scanned. You will also receive a reminder e-mail one day before your booked time slot.

 

Who can book a seat at the University Library?

Anyone with a valid e-mail address can book a seat at the University Library.

 

Can I leave the building during the booked time slot?

Yes, it is possible to leave the building within the booked time slot. However, to do so, you have to check out of the building with the security staff or at the circulation desk and check back in when you re-enter. To do this, show your ticket with the QR code and inform the security staff or circulation desk that you are coming back.

 

What if I do not need the whole time slot booked?

If you want to leave the library before the end of the booked time slot, you can do so without any problem.

If you wish to return within the booked time slot, you have to check out and check back in with the security staff or circulation desk (see Can I leave the building during the booked time slot?).

 

Miscellaneous

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I still have questions, who can I contact?

For questions of any kind related to our services and our entire library services, we are available for you personally or by telephone.

Your e-mail enquiries will be processed or forwarded to the relevant department within 24 hours whenever possible (except Saturday, Sundays and public holidays).

Literature search

User account, library card, user ID

Search engine unikat

Technical problems

 

Contact

Information desk
Universitätsplatz 3a 8010 Graz
Phone:+43 (0)316 380 - 3118

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